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Softball Fans, Inc. is expanding and has the following jobs available at this time.

Retail Sales Associate

Hours: Can range from 8:00 am to 10:00 pm seven days a week
Education Required: High School

A sales associate is expected to generate sales by providing outstanding customer service. Every customer needs to feel welcome to shop at Softball Fans, Inc. Greeting the customer, attending to his or her needs and building a loyal customer base are some of the duties of a retail sales associate. The sales associate is expected to be aware of any promotional offers and encourage the customer to available discounts on the products promoted by the store. The associate is also expected to be aware of the merchandise available in the shop and arrange for items not available on the floor of the store. Since we are a specialty baseball/softball store, knowledge of these sports and their equipment is recommended.

In addition to assisting customers and generating sales, the job description of retail sales associate includes receiving cash, checks, debit and credit card payments; bagging purchases and giving receipts. They may be required to open and close cash registers and may be held responsible for the contents of their register.

A retail sales associate should be able to connect well with people. Periodic training may be provided in order to help the associate excel at work. Wage is paid hourly and is commensurate on experience.

Warehouse Staff

Hours: Can range from 8:00 am to 10:00 pm seven days a week
Education Required: High School

Under the general supervision of a department supervisor, a warehouse associate unloads, receives, stocks, picks, packs or ships to customers merchandise that is received in the warehouse.

May be required to use a pallet jack depending on area assigned. A working knowledge of hand held scanners. All employees must maintain acceptable production rates in accordance to work standards. Follow standard operating procedures to maximize efficiency. Maintain a clean and orderly work area. Follow all company safety and security procedures. Work overtime when required. Communicate effectively with co-workers and management team. Wage is paid hourly and is commensurate on experience.

Customer Service Representative

Hours: Can range from 8:00 am to 10:00 pm seven days a week
Education Required: High School

Softball Fans, Inc. is a fast paced, high volume mail order business which requires attention to detail and the ability to multitask.

Duties for our customer Service Representatives include receiving and placing telephone calls. Maintains solid customer relationships by handling their questions and concerns with speed and professionalism. Performs data entry and uses a variety of software programs including but not limited to Microsoft Office, Mozilla Firefox, Yahoo Instant Messenger, Quickbooks, Coresense and other standard programs such as email. Also may require research skills to trouble shoot customer problems. Excellent communication abilities are essential. Wage is paid salary and is commensurate on experience.

HOW TO APPLY

To apply to any of the above jobs, send a resume and a cover letter clearly identifying the position you are applying for to jobs@softballfans.com.